Please do not open a support ticket within 12 hours of ordering, if your order has not yet been completed—especially to ask for your service to be activated, when it will be activated, or to say your login/service isn’t working.
Support tickets are usually responded to within 1 day. However, depending on the amount of tickets, it can take up to 2 or 3 days.
Please be patient. If we got your ticket, you will get a response.